Anchor is our foundational desktop and server offering, providing clients with a structured, predictable approach to managed IT, supported by a professional helpdesk team. It delivers multi-layered security aligned with New Zealand's NCSC Cyber Security Framework (Prevent and Protect functions), adaptable to your needs in consultation.

Key Features:

• Endpoint Protection: Deploy and manage leading antivirus, antimalware, and Endpoint Detection and Response (EDR) for real-time threat handling.

• Patch Management: Automate timely updates for operating systems and applications to address vulnerabilities.

• Application Whitelisting: Configure and optimise policies to permit only approved software, balancing security and usability.

• User Application Hardening: Secure browsers, PDF readers, and Microsoft Office to block exploits and enforce safe practices.

• Administrative Privilege Restriction: Enforce least privilege access and monitor for unauthorised escalations.

• Multi-Factor Authentication (MFA): Implement MFA for key systems, with user training on best practices.

• Daily Backups: Automate backups of critical data, with regular integrity testing and restore drills.

• Incident Response Basics: Develop tailored plans and conduct basic training for quick detection and response.

Benefits:

• Bolstered security posture reduces cyber risks like breaches and ransomware.

• Supports compliance with NZ standards such as Privacy Act 2020 and NCSC guidelines.

• Lowers operational costs through automation and proactive mitigation.

• Provides peace of mind, allowing focus on core business.

Anchor ensures essential protections for business continuity in New Zealand's threat landscape.

Sentinel is our specialised service for application management, conditional access, and cross-platform security, covering Microsoft 365, Google Workspace, and line-of-business apps. It strengthens your application ecosystem with expert support and robust controls.

Key Features:

• Application Deployment and Management: Assist in configuring, deploying, and optimising applications for performance and efficiency.

• Performance Monitoring: Continuously track application health, tuning for better user experience and issue resolution.

• Identity and Access Management: Set up secure authentication, role-based policies, and device/location controls.

• Conditional Access Policies: Enforce rules integrated with MFA to restrict access under specific conditions.

• Platform-Specific Security: Configure Microsoft 365 features like DLP and ATP; secure Google Workspace settings; assess and harden line-of-business apps.

• Security Baseline Hardening: Apply NCSC-recommended baselines (e.g., aligned with NZISM) to mitigate risks.

• Vulnerability Management: Conduct regular assessments, patching, and updates to shrink the attack surface.

Benefits:

• Enhances application integrity, confidentiality, and availability.

• Reduces unauthorised access risks, aiding compliance with NZ regulations.

• Improves efficiency by minimising downtime and security disruptions.

• Builds trust as a partner in safeguarding digital operations.

Sentinel offers proactive, tailored support for secure application landscapes in New Zealand businesses.

Pinnacle is our premium offering for end-to-end cyber resilience, extending beyond basics to include advanced monitoring, response, and strategic consulting. It integrates with Anchor and Sentinel for holistic protection, aligned with NCSC's full framework (including Detect, Contain, Respond, and Recover functions).

Key Features:

• Managed Detection and Response (MDR): 24/7 monitoring via a Security Operations Centre (SOC) for threat hunting and rapid containment.

• Network and Cloud Security: Secure hybrid environments with firewall management, intrusion prevention, and cloud configuration audits.

• Penetration Testing and Audits: Regular ethical hacking and compliance assessments against NCSC, NIST, or ISO 27001 standards.

• Advanced Incident Management: Develop comprehensive response plans, simulate attacks, and provide forensic analysis.

• Employee Training and Awareness: Deliver ongoing programmes on phishing, safe practices, and NZ-specific threats.

• Strategic Consulting: Advise on risk management, governance, and alignment with business goals, including Māori data sovereignty where relevant.

• Reporting and Analytics: Provide dashboards for visibility into security metrics and improvements.

Benefits:

• Achieves superior resilience against sophisticated threats, minimising impact.

• Ensures full compliance readiness for NZ frameworks and international standards.

• Optimises costs by preventing incidents and streamlining security operations.

• Fosters long-term partnership, empowering growth with confident cyber maturity.

Pinnacle productises elite cyber services, enabling New Zealand organisations to thrive securely.